Free Performance Diagnostic Checklist Download
About the Performace Diagnostic Checklist (PDC)
This download provides a free excerpt from the full interactive toolkit available within the OBM Certificate course. The excerpt includes the Performance Diagnostic Checklist (PDC) from Phase 3 of the SPACE Model, offering a sample of what students can expect in the complete resource.
The PDC is based on tools developed by Austin (2000) and Carr et al. (2013) and is used to assess performance challenges through structured interviews. It focuses on four key areas: antecedents and information, equipment and processes, knowledge and skills, and consequences.
This sample version features interactive checkboxes and editable fields, allowing users to preview how the full toolkit functions. All tools in the complete version are organized by phase of the SPACE Model and are designed for practical use throughout the life of an OBM project.
Note: This excerpt is provided as a free preview. The full, multi-phase toolkit is only available through enrollment in the OBM Specialist Certificate course
Making meaningful changes in an organization requires attention to detail and thorough analysis. A lot of time, money, and effort can be wasted if an organization makes changes on a whim or by basing decisions on limited information. The OBM Specialist Certificate will teach you how to properly assess your organization's needs in a comprehensive manner. One tool that is used to narrow down variables in need of improvement for an organization is the Performance Diagnostic Checklist. This is used to evaluate the Antecedents and Information, Equipment and Processes, Knowledge and Skills, and Consequences for an individual or group of workers. We have included a free download of a modified version of the Performance Diagnostic Checklist, based on the original Performance Diagnostic Checklist (Austin, 2000) and the Performance Diagnostic Checklist-Human Services (Carr, Wilder, Majdalany, Mathisen, & Strain, 2013).
This tool is best used as a guide to interview key performers and stakeholders as well as use as a checklist when conducting observations. You will find that it may be best to slightly modify the wording of some of the questions to ensure that they pertain to case-specific variables of your situation or the organization of interest. We recommend using it to guide the interview process, rather than simply handing this to another person to fill out. After answering yes/no to questions in each of the four categories, those categories with the most no responses indicate an opportunity for improvement, and thus which type of intervention would be most appropriate. The OBM Specialist Certificate offers a series of considerations to resolve no responses corresponding to each question.
The PDC is part of the larger OBM Specialist Interactive Workbook designed to be your go-to resource for any OBM work. This toolkit contains all the tools included in the OBM Specialist Certificate course. The toolkit file is organized according to the OBM Model, and SPACE Model. The five phases of the SPACE model are integral to any OBM Project, and the major deliverables within each phase are outlined.
